The basic concept of the book is that many people with strong opinions on Law Enforcement matters don't actually have a strong background in understanding them. I wussed there- many, if not most, have NO IDEA what they are talking about. They rarely understand violence, and certainly not in the context of a "Duty to Act". Most are unfamiliar with laws pertaining to force, much less with policy and procedure... but their opinions are no less strong for all of that.
The idea with the citizen's guide is to try to give a deep introduction to how officers think about force. A solid introduction to how they are trained combined with how that training interacts with experience. All the drafts of the intro (I usually write the intro first- it is my 'mission statement') have been unsatisfying. Either argumentative or talking down or expressing how powerful the need is for some understanding... That's okay, for me. I do think it is important and part of me does get argumentative- it seems natural when you deal with someone who is sure they are right but has very little knowledge of the subject. It was okay for me, but not for the readers.
I decided yesterday to approach it as a gift. I can't make anybody read it. Certain people have so much personal stake in believing in a vast and powerful conspiracy or a sub-human violent subspecies that they might never be reached. It has to be a gift. An expensive gift: there are years and blood and fear-sweat all over that package.
But a gift, left in the clearing between two tribes. It just might work.